Stop. Take a breath.
Legitimate organisations will never rush you to move money or grant remote access.
Quick facts
- Hang up or close the message. Verify banks and couriers independently.
- "Safe accounts" do not exist. No bank or the police will ask you to move money to protect it.
- Never grant remote access or read out codes. Legitimate support will not ask for SMS passcodes or AnyDesk access.
60-second check
One question at a time. Nothing you enter leaves this device.
What to do
Work through the list in order.
Copy for Report Fraud or your bank
Report Fraud covers England, Wales & Northern Ireland. In Scotland, call Police Scotland on 101 or report online.